Quality
We source our products exclusively from suppliers, brand representatives, or other legitimate sources that possess valid proof of sale. To ensure our customers receive high-quality and authentic products, we have signed agreements guaranteeing the authenticity of all products and carefully select our suppliers.
If you have concerns about a product due to new packaging, please don’t hesitate to contact us immediately. We will provide you with all the relevant information.
If you receive a product with quality issues, please send us clear photos of the defective item along with your order number within 30 days of receiving the package. Our customer service team will promptly investigate and offer you an appropriate compensation plan.
Out of Stock
Some popular items may be temporarily out of stock. Click on “Notify me when available,” and we will send you an email as soon as the item is back in stock.
Expiration Date
The expiration date of our products is usually printed on the white label on the back of the packaging. We place great importance on food safety so that you can shop with peace of mind. If you have any concerns about a product you’ve received, you are welcome to contact us at any time.
Product Returns
All of our products are covered by our “30-Day Return & Exchange Service.” Within 30 days of your order being shipped, you may request a return or exchange without providing a reason, as long as the product is eligible for resale.
If you wish to return or exchange a product for reasons not related to quality issues, you will be responsible for the return shipping costs.